The top three job categories expected to benefit include IT and software-related jobs, creative jobs and customer service jobs. executives anticipate a positive impact on IT and software-related roles with widespread adoption. The survey also explores the potential for job creation through generative AI. Furthermore, a consistent approach to measuring skills proficiency will be critical to making informed decisions.” Creating jobs with GenAI She added: “As organizations navigate this shift, it is important to ensure their skills ecosystem enables leaders to quickly analyze the workforce’s current and future skills (based on hiring plans, attrition, learning). “It is important to distinguish between the skills needed for IT to develop and sustain the technology safely, and the skills needed by the broader workforce to adopt AI as well as to identify opportunities to leverage AI,” Lyon explained. ![]() She said that organizations can maintain market trust and enhance internal employee branding by assisting employees in comprehending the optimal methods for harnessing AI for business objectives. Lyon emphasized the importance of cultivating a culture of responsible AI usage in hiring and upskilling employees. executives do not have a clear people strategy for integrating their workforce with generative AI capabilities, while nearly a third anticipate resistance from employees during the adoption and integration phases. However, even though respondents acknowledge the requirement to hire and train employees for implementation, only 12% believe that their workforce is proficient enough to adopt.įurthermore, a quarter of U.S. ![]() Therefore, during the implementation phase, executives prioritize skills in AI, machine learning (ML), natural language processing (NLP), text-to-speech and speech-to-text. In fact, 71% of these executives believe that the IT/tech function will need to hire and train employees to ensure seamless integration. The study reveals that implementing GenAI requires acquiring new talent and upskilling of existing employees, as noted by 66% of those surveyed. ![]() “Companies can see where they have skill adjacencies and can move employees into new roles, and they can see where they need to upskill their employees so they can fill other positions and roles within the company.” Generative AI’s impact on workplace talent and jobs “Companies are addressing these concerns by deconstructing jobs and taking a skills-based view of the work,” said Lyon. Lyon said these findings highlight the need for careful consideration and proactive measures to address the potential challenges of integrating GenAI into organizational settings. Furthermore, almost two-fifths (39%) of executives anticipate a rise in antisocial behavior in the workplace due to reduced social interactions. Specifically, 47% of respondents express concerns around job security, while 41% worry about limited opportunities for career advancement.
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